FAQ About Payments & Shipping :

We ship exclusively with Canada Post Xpress mail.

Free shipping for purchases over $250.00.

Flat rate shipping of $15.00 on all orders less than $250.00.

We only take INTERAC e-Transfer for payments.

Cash in mail payments could be accepted if requested for wholesale orders.

Here are the statuses for your order in various stages of production:

  • Pending – Order has been received successfully from the customer.
  • Processing – Pristine has received the email money transfer payment and we are now preparing your order to be shipped. 
  • Please note, orders processed on weekends and holidays will not ship until the next business day.
  • Shipped – Pristine has transferred your discretely packed vacuum sealed package to Canada Post for express post delivery service.
  • You will also receive a tracking number at this time that will allow you to follow the package on its way to you.
  • Express post delivery service can be tracked on the Canada Post website.